top of page
Wholly owned and operated by Nurses Specialized in Wound, Ostomy and Continence Canada (NSWOCC)
Contact & FAQs
Wound, Ostomy and Continence Institute
Toll Free: 1-877-614-1262
Email: administration@wocinstitute.ca
Thank you for reaching out to us! Our toll-free phone number is monitored from 9am to 5pm Eastern Time, Monday to Friday. If your call goes unanswered, please leave a detailed voicemail, and we'll respond within 24 to 48 hours. Please note that we do not have a physical office space, so the phone is directed to a personal phone of an WOC Institute contractor. Rest assured, they will do their best to reply as soon as possible when they are available. We appreciate your understanding and patience.
For all inquiries:
Frequently asked questions
Eligibility and AdmissionsTuition and Registration CostsPrograms and Courses Certification Preceptors and PreceptorshipCINAHL AccessCurtin University Master of Advanced Practice
How do I access CINAHL?
Log in to the membership portal: www.membersnswoc.ca
From the left-hand sidebar, click “Access CINAHL Library.”
I’m seeing a “Session expired” message or I’m stuck in a login loop where CINAHL prompts me to log in then notifies me my session has expired.
This is often caused by an old session saved in your browser that is interfering with logging in. To resolve this follow the below steps.
Clear your browser’s cache and cookies
Log back into www.membersnswoc.ca
Click “Access CINAHL Library” again
If the problem continues, try using a different browser (recommended: Chrome, Edge, or Safari)
Note: Firefox often does not work reliably with CINAHL access.
I can access CINAHL, but I can’t open or download the full article
Some CINAHL results only include metadata or abstracts, not full-text access. To resolve this, use the “Full Text” filter in the search options. This will limit your results to articles with full downloadable content.
I’ve tried everything, but I still can’t access CINAHL. What should I do next?
Please take a screenshot of the error message and send it to administration@nswoc.ca along with a detailed description of the issue you are experiencing. This will help us escalate the issue to CINAHL support for further investigation.
bottom of page